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Bentinck Fencing is part of the Smiths group of family run companies
Privacy Policy
The security of data is very important to us. In this document, we will explain how we collect, use, and protect your personal data. The processing of personal data is governed by the General Data Protection Regulation 2016/679 (the GDPR). This legislation will replace current data privacy law, giving more rights to you as an individual and more obligations to organisations holding your personal data.
One of the rights is a right to be informed, which means we have to give you even more information than we do now about the way in which we use, share and store your personal information.
Who does this policy apply to?This privacy notice applies to information we collect from:-
- customers
- website visitors
- people who subscribe to our newsletters
- job applicants, current and former employees
Who are we?
This website is operated by T.R. Smith & Sons Limited.
How do we process your personal data?
We comply with our obligations under the GDPR by keeping personal data up to date; by storing and destroying it securely; by not collecting or retaining excessive amounts of data; by take appropriate and reasonable measures to protect personal data from loss, misuse, unauthorised access and disclosure and by ensuring that appropriate technical measures are in place to protect personal data.
Why do we collect personal data?
We collect personal data from you for one or more of the following purposes:
1. To provide you with information that you have requested or that we think may be relevant to a subject in which you have demonstrated an interest.
2. To initiate and complete commercial transactions with you, or the entity that you represent, for the purchase of services.
3. To fulfil a contract that we have entered into with you or with the entity that you represent. In these circumstances it may be your entity, rather than yourself, that has provided us with your personal data.
4. To support one of our clients who may be a data controller for your information.
5. To ensure the security and safe operation of our company website and business infrastructure.
6. To undertake the services / orders you have requested from us.
7. To facilitate & manage any communication between you and us.
What type of information do we collect?
• Any personal & special category information that is relevant to the services we are providing, in most cases this will be provided by the data controller or the data subject.
• Technical Data; this may include non-identifiable information such as, internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.
All data is treated confidentially at all times. All of our staff and contractors have experience in handling sensitive data and are bound by UK data protections laws.
Lawful Basis
We will use your information:
• In accordance with contractual obligations
• To facilitate contractual enquiries
• To assist businesses in complying with applicable legal obligations and public tasks
• In accordance with your consent where requested. You can opt out any time by emailing
• In accordance with legitimate interests
• In accordance with legal obligations we are subject to
• To provide you information about offers and services where you have opted in
How long do you keep personal data?
We keep your personal data for no longer than reasonably necessary to fulfil your request and meet our legal and accounting obligations.
What are your rights in relation to the personal data we process?
• Access – you can request copies of any of your personal information
• Rectification – you can ask us to correct any incorrect information.
• Deletion – you can ask us to delete your personal information.
• Portability – you can ask us to transfer your personal data to different services or to you.
• Right to object or restrict processing – you have the right to object to how your data is being used and how it is going to be used in the future.
• Right to prevent automatic decisions – you have the right to challenge a decision that affects you that has been made automatically without human intervention, for example an online form with an instant decision. Please note that we do not currently undertake any automatic decisions.
Who we share information with?
In accordance with our legitimate interests, we may share your information with our trusted partners and contractors. We will only share data with such partners where there are strict contractual terms in place for how to handle such data, all processing must be compliant with UK data protection legislation. If you would like to opt out of this sharing please contact us.
Where required to by law we need to share information with statutory agencies such as the Police and regulatory bodies such as the Information Commissioners Office.
We share details of financial transactions with HMRC.
Where necessary we may share data with suppliers such as data protection consultants and IT consultants.
Contact Details
Any comments, questions or suggestions about this privacy policy or our handling of your personal data should be emailed to trsmithsons@aol.com
For independent advice about data protection, privacy and data sharing issues, you can contact the Information Commissioner's Office (ICO):
By post: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
By phone: 0303 123 1113 (local rate) or 01625 545 745 if you prefer to use a national rate number
Alternatively, visit ico.org.uk or email casework@ico.org.uk.